Minister Fantino Holds Meeting with Canadian Veterans

Veterans Affairs Minister Assures that Veterans’ Care is a Priority

January 28, 2014, Ottawa, Ontario – Veterans Affairs Minister Julian Fantino today met with Canadian Veterans on Parliament Hill to discuss services offered by the federal government. Parliamentary Secretary Parm Gill, Parliamentary Secretary Erin O’Toole and the Honourable Laurie Hawn also met with the Veterans in a separate meeting. Both the Ministers and the MPs were pleased to reassure the group that despite the upcoming closure of eight underused district offices, the Government of Canada has increased the points of service for Veterans by over 620 locations since 2006.

Veterans Affairs Canada’s partnership with Service Canada builds on the Government’s efforts to adapt to the changing face of Canada’s Veterans. As the overall number of Veterans in Canada declines, the Government has moved towards establishing or strengthening 17 Operational Stress Injury Clinics and 24 Integrated Personnel Support Centres across Canada for Veterans recently released from the Canadian Armed Forces.

The Minister also highlighted his disappointment with the Public Service Alliance of Canada (PSAC) for its opposition to Bill C-11, the Priority Hiring for Injured Veterans Act, which will give Veterans injured in service to Canada priority access to federal government job opportunities.


Quick Facts

  • A full-time VAC client service agent will be placed in the Service Canada location nearest to the eight offices that are winding down operations. They will be serving the public starting Monday, February 3rd, and can assist Veterans with applying for and modifying benefits, providing information on services and connecting those with complex needs to case managers or medical professionals.
  • As of February 3rd, 2014, there will be over 650 points of service across Canada where Veterans can receive in-person service from the Government of Canada, an increase of over 16 times the number of locations that were available in 2006.
  • In total since 2006, the Government of Canada has increased funding for Veterans Affairs Canada by nearly $5 billion.
  • Case-managed Veterans continue to have access to the same personalized visits from VAC case managers, whether in their own home or at a location of their choice. Service standards remain consistent,
  • Veterans Affairs Canada offers a range of services and support to injured Veterans, including snow clearing, grass cutting and home cleaning, support for career re-training, and much more.
  • The Public Service Alliance of Canada opposes Bill C-11, the Priority Hiring for Injured Veterans Act.



“One of the most important parts of the job is to meet with Veterans and hear their concerns firsthand. We had a candid conversation today. I am always willing to hear from Veterans face-to-face on any issue.”

“Our government remains committed to serving the Canadians who served us. That’s why we have added a total of nearly $5 billion in new funding for Veterans services since 2006. And we are proud and confident that with the over 620 points of service we have added over that same time, Veterans can get service when and where they need it.”

“The Public Service Alliance of Canada has zero credibility on Veterans’ issues. This is the group that opposes giving priority hiring for federal government jobs to injured Veterans. Veterans stood up for Canada through thick and thin, while PSAC stands for Veterans only when it suits their political goals.”

Julian Fantino, Minister of Veterans Affairs


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