Important notice for Employment Insurance claimants in Western Canada impacted by flooding

Ottawa, Ontario, June 27, 2013—Service Canada would like to advise workers affected by flooding in Western Canada that special online reference codes have been put in place to accelerate Employment Insurance (EI) claims.

This measure will ensure that Canadians who are unable to work because of the floods can access EI benefits when they need them most. Workers impacted by flooding are encouraged to submit their claim for EI benefits as soon as possible, even without their Record of Employment.

“Our government is committed to helping Canadians and their families when they need it most and we know this is a very difficult time for flood victims in Western Canada,” said the Honourable Diane Finley, Minister of Human Resources and Skills Development. “I want to ensure that, in addition to our other commitments, western Canadians are aware of the support available to them through the EI system, should they now be temporarily unable to work.”

As announced on June 24, 2013, a reference code has been assigned for Alberta to facilitate and accelerate the processing of EI claims related to the floods. Claimants will be asked to enter their reference code during the application process. The reference code for Alberta is 4812012013300913.

Additionally, reference codes have been established for other provinces in Western Canada that have also been impacted by flooding.
•British Columbia: 5986012013300913
•Saskatchewan: 4317012013300913
•Manitoba: 5988012013300913

Each of the reference codes is valid until September 30, 2013.

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Applying for Employment Insurance

Service Canada is making every effort to ensure streamlined processing of Employment Insurance (EI) claims for all workers affected by flooding. Due to the unique challenges many of you will face, we are asking that the following processes be followed to ensure timely and accurate handling of all claims.

To apply for EI benefits, you must submit an application for EI online or in person at your Service Canada Centre. To access the application for EI benefits, go to and click on “Apply for Employment Insurance Benefits.”

Reference codes

Reference codes have been assigned to facilitate the processing of these claims. When you begin the online application process, you will be asked to enter a reference code. Each province has its own reference code:
•Alberta: 4812012013300913 (effective June 21, 2013, to September 30, 2013)
•British Columbia: 5986012013300913 (effective June 25, 2013, to September 30, 2013)
•Saskatchewan: 4317012013300913 (effective June 25, 2013, to September 30, 2013)
•Manitoba: 5988012013300913 (effective June 25, 2013, to September 30, 2013)

Interim Records of Employment (ROEs)

We understand that many of you will be unable to obtain ROEs in a timely manner. If sufficient information is received, we can create interim ROEs to facilitate earlier claim establishment. To enable us to create interim ROEs, we require specific details related to your employment. Please complete the attached Request for Record of Employment, or provide the details by telephone at 1-800-206-7218 or in person at a Service Canada Centre near you.

Direct deposit

We encourage all claimants to sign up for direct deposit when completing their application for benefits. Direct deposit is the most efficient and surest method of payment that will not be impacted in the event of a potential postal disruption or natural disaster.

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